Privacy Policy

1. Introduction

Quadrant (“we,” “us,” or “our”) operates the usequadrant.io website and the Quadrant competitive intelligence platform (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Data We Collect

We collect information you provide directly and data generated through your use of the Service:

• Account information: name, email address, company name, and password when you create an account.
• Billing information: payment details are processed and stored by Stripe; we do not store full card numbers.
• Usage data: competitors you monitor, digest preferences, feature usage patterns, and interaction logs.
• Device and browser data: IP address, browser type, operating system, and referring URLs collected automatically through server logs.

3. How We Use Your Data

We use your information to:

• Provide and operate the Service, including generating competitive intelligence digests.
• Process payments and manage your subscription.
• Send transactional emails (digest delivery, account notifications) and, with your consent, product updates.
• Improve the Service through aggregated, anonymized usage analytics.
• Comply with legal obligations and enforce our Terms of Service.

4. Data Sharing

We do not sell your personal data. We share information only with the following categories of third-party service providers, solely to operate the Service:

• Stripe — payment processing and subscription management.
• Resend — transactional email delivery (digest emails, account notifications).
• Anthropic — AI-powered analysis for competitive intelligence summarization and digest generation.

We may also disclose data if required by law, to protect our rights, or in connection with a merger or acquisition.

5. Data Retention

We retain your account and usage data for as long as your account is active or as needed to provide the Service. After account deletion, we remove personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records). Aggregated, anonymized data may be retained indefinitely for analytics.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your personal data and account.
• Export your data in a portable format.
• Withdraw consent for optional processing at any time.

To exercise any of these rights, contact us at privacy@quadrant.io. We will respond within 30 days.

7. Cookies

We use essential cookies to maintain your session and authentication state. We do not use third-party advertising or tracking cookies. Analytics cookies, if used, are anonymized and can be disabled through your browser settings.

8. Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and access controls. While no system is completely secure, we take reasonable steps to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Continued use of the Service after changes constitutes acceptance.

10. Contact

If you have questions about this Privacy Policy or our data practices, contact us at privacy@quadrant.io.