Help center
Practical paths for setting up monitoring, inspecting Evidence, tuning Alerts, connecting MCP, and escalating account questions.
Common workflows
These guides point to the shipped product surfaces instead of separate static docs.
Set up a workspace
Add Competitors and let Quadrant discover their official Sources automatically.
Go to workflow →Read a competitive brief
Start with the factual observations, then review the interpretation, suggested action, source URL, and confidence context.
Go to workflow →Tune critical alerts
Keep broad email alerts for urgent pricing or launch movement, then narrow by competitor, keyword, or page type as signal quality improves.
Go to workflow →Review source coverage
Use workspace data sources to confirm what is connected, what is stale, and which checks run in the background.
Go to workflow →Connect an MCP client
Authorize an MCP client with your Quadrant account and Organization-bound access.
Go to workflow →MCP access
Quadrant uses OAuth and Organization-bound grants. MCP is available on every Plan; role and Plan limits still apply.
- Read Competitors, Sources, Signals, Digests, and Alert Rules
- Create or pause Competitors with role and Plan enforcement
- Create, update, or disable Alert Rules without permanent deletion
Contact support
Send enough context for the team to reproduce the issue without asking for screenshots first.
- Account or digest issue
- Include the digest URL, alert URL, affected workspace, and what looked inaccurate or missing. support@quadrant.io
- Security or rollout question
- Use sales for source coverage, security review, plan limits, and team rollout questions. sales@quadrant.io